My Mobile ID did not make itself clear that was the "Gold" Edition that I needed in order to do laundry because the card machine was broken. There was NO part of my app that let me do anything other than open doors. Strike One. I searched on the App Store for this "gold" edition I needed, and found one that actually said "gold" in the title. I tried to authenticate my phone, but was denied, because that particular app was for READERS, not phones. Strike Two. Finally, I decided to re-download the original Mobile ID, hoping that it would update itself. Instead, when I tried to authenticate it, it told me that I tried to authenticate TOO MANY TIMES and that I should try in a couple of DAYS. Now, I have a pile of detergent soaked clothes because of this company's limit on authentications. STRIKE THREE.