Can’t even get past login
Can’t even get past login
This app has constantly left me locked out of my dorm room
I’ve had two different phones and it hasn’t worked on either. Won’t let me get past the log in page because none of the buttons work. College requires it to get food and get access but I can’t use it. This app is the absolute worst. If your thinking about using it for your school, don’t. An IOU is more reliable than this app
Can't even click on my schools name to then login. So awful it's sad
This app is so awful. It never works, and I have to have my professor mark me down for attendance every day. Seriously, release an update because it does not work with the current iOS.
The only reason why I’m using this app is because of my math class, but coming from a CS field I know this isn’t the hardest thing to do. It’s a VERY Basic app, but it can’t even get past the login page. I can’t explain how frustrating it is when I have to go up to my instructor every class to tell him this app didn’t work so he can mark me down for attendance.
I locked myself out of my room and tried to use this app. I'm standing right in front of the door and it says I'm too far away for it to work. I cannot physically get any closer.
The developers should drink bleach.
Always crashes, tried re downloading it and I couldn’t even sign in
Every time I use this app to open a door it crashes the next time I open it. I have to delete and redownload the app every time. I had to use it for a day when I lost my card and I hope I never have to use it again.
I got this for my School and it has worked on every academic building door so far & elevators with scanners - just not dorm room doors since you have to type in your code.
The only times it works are when you're just testing it; never does anything when your really locked out.
Be prepared to have someone come get you or have your physical key handy, because this app is in no way reliable. And the times it does work, it would have been faster to pull out your key than to wait for the app to respond.
I downloaded this app then look for my school. When I tapped on my school nothing happened.
Where is Villanova? Was on the app last year. Smh
Please make an Apple Watch app that allows doors to be opened.
USF - trying to start the app and it crashes within 3 seconds. Was hoping to use it to get into my room and dorm building when I lost my ID card, but nope. Please fix!!
They made a version of the app that crashed and then updated it to no longer support as many devices. Now I'm stuck with an app that crashes.
Absolute trash app that doesn't work...
Very unreliable!! Doesn't work when you need it and crashes all the time
I'm a student from CMU, and I can never get to the login page on my phone. I can log in on a friend's iphone seamlessly and get into my room. Please fix.
Your app barely works fix it and stop making it kick me out
My Mobile ID did not make itself clear that was the "Gold" Edition that I needed in order to do laundry because the card machine was broken. There was NO part of my app that let me do anything other than open doors. Strike One. I searched on the App Store for this "gold" edition I needed, and found one that actually said "gold" in the title. I tried to authenticate my phone, but was denied, because that particular app was for READERS, not phones. Strike Two. Finally, I decided to re-download the original Mobile ID, hoping that it would update itself. Instead, when I tried to authenticate it, it told me that I tried to authenticate TOO MANY TIMES and that I should try in a couple of DAYS. Now, I have a pile of detergent soaked clothes because of this company's limit on authentications. STRIKE THREE.
App glitches and crashes.
I get a notice saying denied reader offline and the door does not open. I'm locked out. Thre is no help, no support! Terrible service and app.
This app works very well, but as soon as you click on the open door function, the app is stuck there. An update is desperately needed. I can't use he app for anything other than opening my doors. There's just no button to take you back to the home screen. Please fix it.
There is no explanation of how to maneuver the app. I could not make it past login and the encountered several request time outs. I will be deleting this app now but it has a ton of potential and I would definitely use it if it worked!
I download it cause my card don't work, but after I confirm, authorize and swipe, it doesn't work at all!!
Can't even sign in on first attempt
Somewhat reliable. It's very slow and it works....sometimes you get a bunch of errors. I'd like to see a future to SAVE locations and rename them. That way it will be much more convenient to use the common ones. I'm surprised this feature is not here. A more of an optional but highly recommended future is compatibility with the Apple Watch. If this app has Apple Watch compatibility, it will truly be revolutionary. Convenience to the max.
Was just introduced to this app by coworkers. 2 who are on iOS8.4.1 are able to use it perfectly. On iOS9, it constantly asks me to authenticate and never gives me the door unlock screen, if it doesn't crash completely beforehand. Please update.
This app is absolutely terrible. It hardly ever connects to the network and in the off chance that it does, it never responds to commands! Basically it's a piece of trash with the potential of being a very valuable product. But as of now, it's still just garbage.
It rarely works. Most of the time it can't connect or won't follow through with the command.
This app needs to add support to use TouchID to open it instead of just a PIN.
I wish I could give this app a negative 5 star. When this app actually works(which is once in a blue moon) it is helpful. Who ever developed this app has not taken the time to fix the many bugs it has. The biggest bug is that the app won't actually unlock your door. Instead you be greeted with ERROR. I just want this app to be fixed -looked out if room and hungry
Does not open door to room!
It is a really nice app..! It works good..! Sometimes have bug saying that I'm not close to the reader..! But 90% of it that I use it worked pretty good..! NICE APP TO SAVE YOU WHEN YOU FORGOT YOUR STUDENT ID hahaha
It worked for one week then suddenly said "not in distance from reader" and hasn't worked since. No reason especially since I'm inches from my door. It's been a waste of money for it
This app is very useful but it would be nice to return to a homepage. I can't view anything besides the page you use to swipe.
I use this a lot.
Great app for getting into my room when I don't have my ID card on me.
This app is very useful in efficiently opening doors that normally require a plastic ID card, especially if the card is locked in the room. There is a lot of uses in this app, but the interface is difficult to switch between functions. A very good app, and I hope to see some updates soon.
Simple and works beautifully.
This app only works for campuses that have CS Gold. The current version will not work with Odyssey PCS. Be sure to check with your campus to see which version they are using before purchasing this app.